A little help for your everyday notes
Nib Support
Questions about handwriting, PDFs, recordings or your daily journal? Browse the answers below or contact us by email.
Contact support
Please include the issue, Nib version, device model and OS version. Hide private notes and personal information in any screenshots you attach.
hello@stockhub.krFrequently asked questions
How do I import a PDF?
Choose a file using the PDF import feature. You can select documents from iCloud Drive or the Files app and choose the page range you need.
Recording or transcription is not working.
Check Nib’s microphone and speech recognition permissions in your device settings. Transcription availability depends on Apple services, the selected language, network access and device support.
How do I change the app language?
Change App Language in Nib settings, then relaunch the app to apply the new language.
What should I do before changing devices?
Do not assume data on one device will automatically appear on another. Use available backup or export features to save a copy and check that the saved file opens correctly.
Will ads interrupt handwriting?
Versions with advertising enabled are being prepared to use a banner at the bottom of the Library. Ads are not placed in the handwriting editor. Version 1.3.26 does not include this advertising feature.